Privacy Policy

 

Last Updated: [February 10, 2026]

 

 

Huizhou Tuoke Trading Co Ltd (referred to as “we,” “us,” “our,” or the “Company”) operates the website tuokeffty.com (the “Site”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in connection with your access to and use of our Site.

 

By using the Site, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

 

1. Information We Collect

We collect several types of information from and about users of our Site:

 

A. Information You Provide to Us Directly:

  • Contact Information: When you use our contact forms, inquire about products/services, or otherwise communicate with us, you may provide us with your name, email address, phone number, company name, mailing address, and the content of your message.
  • User Contributions: As described in our Terms and Conditions, if you upload, post, or transmit text or images on the Site (e.g., through comments, reviews, or forums), we collect the content you submit and any associated information. Please be aware that any information you Post may be publicly accessible.
  • Transaction Information: If you purchase products or services through the Site, we and our third-party payment processors collect information necessary to process your order, which may include your name, billing/shipping address, payment information (credit card details are processed directly by the payment processor and not stored by us), email address, and phone number.
  • Correspondence: Records of your communications with us.

B. Information Collected Automatically (Through Cookies and Similar Technologies):
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Technical Data: Your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
  • Usage Data: Information about your visit to our Site, including the full Uniform Resource Locators (URLs) clickstream to, through, and from our Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Cookies: Our Site uses “cookies” to enhance user experience. A cookie is a small file placed on your device when you visit a website. You can choose to set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).

2. How We Use Your Information

We use the information we collect for various business purposes:

 

  • To Provide and Operate the Site: To present our Site and its contents to you, including any interactive features.
  • To Provide Products/Services and Fulfill Orders: To process and fulfill your requests, purchases, transactions, and payments, and to send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • To Communicate with You: To respond to your comments, questions, and requests; provide customer service; and send you information about our products, services, and promotions (where you have consented to this, as required by law).
  • To Manage User Contributions: To display User Contributions you Post and to monitor and moderate such content in accordance with our Terms and Conditions.
  • For Site Improvement and Analytics: To understand and analyze how you use our Site, evaluate and improve our Site, products, services, marketing, and your experience; and develop new products and services.
  • For Security and Fraud Prevention: To protect the Site, our business, and our users; to detect, prevent, and address technical issues, security incidents, and potentially prohibited or illegal activities.
  • For Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under the following legal bases:

 

  • Performance of a Contract: When processing is necessary to perform our obligations under a contract with you (e.g., to deliver products you have purchased).
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests (e.g., for website security, analytics, and direct marketing).
  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., subscribing to a non-essential marketing newsletter).
  • Legal Obligation: When processing is necessary to comply with a legal obligation we are subject to.

4. How We Share Your Information

We may share your information in the following situations:

 

  • Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These parties are contractually obligated to use your data only to provide the services requested and in accordance with this Privacy Policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • To Protect Rights: To investigate potential violations of our Terms and Conditions, to protect the property and safety of the Company, our users, or the public.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. International Data Transfers

Huizhou Tuoke Trading Co Ltd is based in China. Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. This includes transfers to our service providers who may be located in other countries.

 

If you are located outside China and choose to provide information to us, please note that we transfer the data, including personal data, to China and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

For transfers of personal data from the EEA, UK, or Switzerland to countries not deemed to provide an adequate level of data protection, we implement appropriate safeguards as required by applicable data protection laws, such as standard contractual clauses.

 

6. Data Security

We implement reasonable technical and organizational security measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, and secure server facilities.

 

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You are responsible for keeping any passwords or login credentials confidential.

 

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations (such as tax, accounting, or legal requirements), resolve disputes, and enforce our legal agreements and policies. When we no longer need to use your information, we will securely delete or anonymize it.

 

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

 

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of any inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request restriction of processing your personal data under certain conditions.
  • Right to Object to Processing: Object to our processing of your personal data under certain conditions, such as for direct marketing.
  • Right to Data Portability: Request transfer of your data to another organization or directly to you, where technically feasible.
  • Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the “Contact Information” section below. We will respond to your request in accordance with applicable data protection laws. You also have the right to lodge a complaint with a supervisory authority in your country of residence.

 

9. “Do Not Track” Signals

Our Site does not currently respond to “Do Not Track” (DNT) browser signals or mechanisms. As standards for DNT signals are still being developed, we do not take any action in response to these signals.

 

10. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16 (“Children”). We do not knowingly collect personal data from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

 

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

 

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

 

  • Email: Molly.qin@tuokeffty.com
  • Contact Form: Via our contact page

Full Company Information:
Huizhou Tuoke Trading Co Ltd
393 Zhongkai Blvd,
Huizhou, Guangdong Province,
China, 516000